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FREQUENTLY ASKED QUESTIONS:

What are Guest Directories?

Guest Directories are created to facilitate many hotel needs. A well-designed, user-friendly Directory
functions as a 24-hour in-room concierge, answering guest’s repetitive questions, conveying safety and
security procedures and the promotion of non-room profit centers, such as, food and beverage,
movies, health spa and other business services.

What are some of the features of a Guest Services Directory?

Informed guests stay longer which increases the hotel occupancy. Some of the specific features are:

  • Fire and safety
  • Hotel diagram
  • Room service menu
  • Hotel restaurant and lounge promotional ad
  • Telephone instructions
  • Bilingual directories are available
  • Reasons to stay another day