Who is Regal Publications?

Regal Publications is a hospitality media company that provides in-room guest directories, with a strong focus on digital, mobile-friendly experiences designed to improve the guest stay while supporting on-property operations and local partnerships. We have been serving the hospitality industry for over 40 years.

For Capital Vacations properties, Regal provides complimentary in-room digital guest directories at no cost to the hotel. We also offer premium services at the sole option of hotel management. Regal Publications has been approved as the provider of in-room guest directories for over 150 Capital Vacations in North America.

What is the Regal Digital Guest Directory?

The Regal Digital Guest Directory is a mobile-optimized directory that guests access via QR code in the guest room. It replaces and enhances traditional printed binders and directories and provides hotel guests instant access to the information they need—without front desk calls.

Guests use their own smart phones. No app to download.

What features are included at no cost to Capital Vacations properties?

The complimentary directory includes:

Property Information

• Resort overview and amenities

• Front desk and key contact information

• Check-in and check-out details

• Resort rules, policies, and FAQs

• Event messaging

• Special offers for Capital Vacations sales initiatives

Local Area Guide (Eat • Play • Shop)

• Restaurants

• Attractions and activities

• Shopping

• Transportation options

All content is curated and kept brand-safe.

Mobile-First Guest Experience

• Accessed via in-room or common area QR codes

• Optimized for all smartphones

• Easy navigation for all age groups

Reduced Front Desk Calls
Guests can quickly find answers without calling or visiting the front desk, helping to:

• Reduce repetitive questions

• Improve staff efficiency

• Enhance overall guest satisfaction

Supported by Advertising
The directory is supported through local and regional advertising, not property budgets.

How does this benefit the General Manager?

• Improves the guest experience with clear, on-demand information

• Reduces operational friction and staff interruptions

• Provides a modern, digital touchpoint aligned with guest expectations

• Enhances perceived value of the stay without adding cost

• Self-managed platform: editable content 24/7/365

Bottom line: better service, less workload, real-time updates.

The in-room QR code displays will be provided by Capital Vacations Corporate.

These displays should be placed in each guest room as well as in common areas as soon as received.

Are there other premium features available?

Additional enhancements may be available depending on property needs, including:

• Hotel services: call valet, view restaurant menus, call for reservations or tee times, room service access, booking website links, and local weather

• Hospitality AI assistance

• Featured placement with a floating navigation bar

All premium features are optional and discussed individually.

Who do we contact with questions or to request premium features?

Each Capital Vacations property is supported by a dedicated Regal representative.

Rhonda Johnson
rhonda@regalpub.com
202-748-7680

Contact Rhonda for:

• General questions

• Support requests

• Optional premium feature inquiries

The takeaway for General Managers

The Regal Digital Guest Directory is a complimentary, low-lift, high-impact solution that:

• Improves the guest experience

• Supports staff efficiency

• Modernizes in-room communication

Premium features (such as digital tipping) are available if and when a property is ready and are never required.

Regal Contacts:

Directory questions, self-managed platform and premium products:
Rhonda Johnson
rhonda@regalpub.com
202-748-7680

Directory Content Questions (images and text)
art@regalpub.com