Guest Service

Airlines

American Airlines
1-800-433-7300

Delta Airlines
1-800-221-1212

Southwest Airlines
1-800-435-9792

Chamber of Commerce

For maps and area information, contact the Chamber of Commerce located at 40 Yellowstone Avenue Dial
406-646-7701

Check-In Time
4:00 P.M.

Check-Out Time
11:00 A.M.

Our check-out time is 11:00 A.M. Your room will be considered occupied until all luggage has been removed. If you check-out after 12:00 P.M., you will be charged for an additional half day. After 2:00 P.M. you will be charged an additional day.

Coffee Service
Coffee service is in the Lobby during office hours.

Continental Breakfast
Served each morning from 6:00 A.M. until 10:00 A.M. during peak season, 7:00 A.M. until 10:00 A.M. during the off season. Fresh cookies served daily.

Copy and Fax Hours
7:00 A.M. to 10:00 P.M.

Credit Card Fraud
It has come to our attention that individuals posing as our hotel employees have attempted to get guests’ credit card info. If you receive a call in your room, with the caller identifying himself/herself as either an employee or the Front Desk, DO NOT release any personal information. Crosswinds Inn will never request this by phone to your room. Be aware that any offers of hotel and area discounts, in exchange for credit card numbers, are fraudulent.

Credit Information
We accept American Express, Discover, MasterCard and Visa.

Emergency (Police, Fire, Ambulance) Dial 8 + 911

Non-Emergency Dial 8 + 646-7600 for Police and Medical attention

Front Desk
Open 24 hours per day (summer). Off season: 7:00 A.M. to 11:00 P.M.

Housekeeping
Housekeepers begin cleaning at 8:00 A.M. If you do not wish to be disturbed please put your “Do Not Disturb” sign out. If you cannot find your sign please contact the Front Desk by dialing 0 and we will assist you.

Ice Machines
Ice machines are conveniently located on the main level in each building.
Information

For additional information on any of the following, please contact the Front Desk.

• Airport Transportation

• Banking Services

• Billing

• Business Services

• Car Rentals

• Copies/Faxes

• Credit Cards

• Cribs

• Housekeeping

• Linens/Towels

• Lost and Found

• Newspapers

• Rollaway Beds

• Safe Deposit Boxes

• Taxi

• Wake-Up Messages

• Travel Necessities

(Combs, Feminine Hygiene Product, Razors, Sewing Kits, Shaving Cream, Toothbrushes, and Toothpaste)

Luggage storage and assistance
Available at the Front Desk

Mail and Messages Dial 0
Mail and messages received at the hotel may be collected by either calling or stopping by the Front Desk.

Parking
Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in vehicles on the hotel property.

Pet Policy
Pets are allowed in designated rooms only and may not be left unattended in guest rooms. $20 per stay. Please declare your pet at check-in so we can ensure you are in a pet friendly room located right across from the pet-friendly city park.

Reservations Dial 0
Reservations may be made by dialing 406-646-9557, or contact the Front Desk for assistance.

Smoking
This is an entirely non-smoking property. Guests who smoke in their room will be charged a $1,000.00 non-refundable cleaning fee.

Swimming Pool and Hot Tub
The indoor heated pool is open in season from 9:00 A.M. to 11:00 P.M. An adult must accompany children as there is no lifeguard on duty. Everyone must wear shoes or sandals to and from the swimming pool.

Vending/Laundry
Soda, snacks, bottled water and guest laundry are available in vending room located by Main Lobby door located at end of the breakfast area.

Worship Services
Catholic – Our Lady of the Pines 406-646-7755
Protestant – Community Protestant 406 646-7509
Mormon – Church of Jesus Christ of Latter-Day Saints 406 646-9357
Baptist – Church of Christ 406 646-9561

Telephone Dialing Instructions
In order to use your in-room telephone, a $20.00 cash deposit or credit card number must be left at the Front Desk.

EMERGENCY Dial 8 + 911

Emergency Care Dial 0 for Front Desk

Non-Emergency Dial 8 + 646-7600 for Police and Medical Attention

Local Calls (No Charge) Dial 8 + Number

Information (75¢ Per Call) Dial 8 + 1 + Area Code + 555-1212

Toll-free Calls (No Charge) Dial 8 + 1 + 800 or 888 + Number

Long Distance Calls

Charge to Room Dial 8 + 1 + Area Code + Number

(Add Hotel Service Charge)

Person-to-Person, Collect, Third Number Dial 8 + 0 + Area Code + Number

Credit Card Calls Dial 8 + 0 + Area Code + Number

International Calls Dial 8 + 011 + Country Code + City Code + Number

(Service Charge Per Minute)

Front Desk Dial 0

Room to Room Dial Room Number

Wake-Up Calls Dial 0 During Office Hours

Television Channels

Television is provided by Direct TV. Push ON button on remote control, press guide to view all available channels, arrow up or down, then push select. Management is NOT responsible for poor channel reception of loss of TV, Internet or phone service.

Safety and Security Procedures

Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.

Safe Deposit Boxes
DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. We provide safe deposit boxes for your use in our Front Office at no charge. Under state law, the hotel is not responsible for loss unless articles have been secured properly in these boxes.

Double Locks
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.

Admittance
Do not admit persons to your room without first making identification. A “peep hole” is provided in your door for your convenience. If there is any doubt about the person’s true identity, please contact the Front Desk.

Keycard Performance
The magnetic strip on this keycard is not the same as a magnetic strip found on a credit card. Keycards are much more sensitive and prone to accidental demagnetization. Keycard performance is largely related to the handling and storage of the card after it is encoded. A magnet will erase the encoded information on the magnetic strip, rendering the card useless. Magnets are present in many hidden places, including cell phones, wallets, and other gadgets with speakers. Please keep keycards separated from these devices.

Keys
Do safeguard your key. Be sure to leave it with the cashier upon departure. Do not leave it in your room or in the door. Do not give your key to others.

Fire
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Avoid the use of elevators. Report fire or smoke to the Hotel Operator.We hope that these procedures will contribute to your comfort and well-being during your stay at our Hotel.

Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.

• First, find two exits nearest your room. Be sure they are unlocked and unblocked.

• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.

• When you hear an alarm, act, don’t investigate.

• If fire is in your room, get out and close the door. Once out, report the fire.

• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.

• Never use elevators during a fire. They could stop at the fire floor.

• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.

Personal Safety Tips

• Take only what you can carry when touring and only necessary cash or Travelers Checks.

• We encourage you to not leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.

• Always find out who is at your room door if someone knocks. Put your chain lock/ bar back in place before opening your door to strangers. If you feel uncomfortable, call security or the Front Desk for verification of the visitor.

• We encourage you to lock room doors when sleeping or showering by using door lock and dead bolt.

• Use your room safe or a safe deposit box at the Front Desk for your valuables.

Winter in West Yellowstone

• Trail grooming information can be found at the Front Desk or by visiting the Chamber of Commerce website at: westyellowstonechamber.com

• Avalanche information can be found at mtavalanche.com

• Our walkways and parking lots can be very slippery in winter. Please use caution and report any unsafe conditions to the Front Desk staff.

• We have extension cords at the Front Desk that can be borrowed to plug your vehicle in.

Property Map

This Directory Prepared By: Regal Publications, 2023
(703) 647-5055 • www.regalpub.com