To Our Guests,

Mountain Management staff welcome you to the Vail Valley. Beautiful in winter, spring, summer and fall, and packed with year- round activities, this is a unique Colorado experience! A sanctuary for family and friends across all age groups, this glorious part of the world is culturally rich and promotes a healthy life style that draws visitors back year after year.

Mountain Management has been providing dedicated service and luxury accommodations in the Vail Valley’s best locations since 1997. We are excited to put our experience and resources to work for you!

Mountain Management is affiliated with The Travel Whisperer a fully licensed and insured Concierge Travel Agency. Our agents are vacation experts in the following ski destinations: Vail, Beaver Creek, Aspen, Telluride, Steamboat Springs, Winter Park, Park City, Deer Valley, The Canyons, and Lake Tahoe; and the following beach experiences: the Caribbean, Sandals Beach, Playa Del Carmen, Puerto Vallarta, and the Mayan Riviera in Mexico’s Yucatan Peninsula.

We invite you to review the contents included in our guest directory.

You will find a selection of activities and helpful information to make your stay with us even more enjoyable. If you are interested in anything you see here, or if you have questions that are left unanswered, please do not hesitate to contact one of our staff members on 970-688-5381.

You have chosen a world-class venue for your vacation, and we are ready to do all that we can to ensure your trip is everything you anticipated.

Warm Wishes,

Dan Jackson CEO

Mountain Management Group

Local Attractions and Activities

In addition to world-class skiing and snowboarding, the Rocky Mountains also provide an extraordinary backdrop for the following activities:

Snowmobiling

Cross-Country Skiing

Snowshoeing

Fly Fishing

Whitewater

Rafting Tennis

Horseback Riding

Mountain Biking

Backpacking

Dog Sledding

Ice Skating

Golf

Ice and Rock Climbing

Hot Air Balloon Trips

Rollerblading

Camping

Kayaking

Hiking/Adventure Ridge (Tubing/Ski Biking)

If you wish to book any of these activities or if you have any questions, please feel free to contact the concierge at 970-688-5193.

Health & Safety

Emergencies:

For any emergencies that threaten life or a structure, dial 911.

Alpine Mobile Physicians - 970-376-8376

Fire:

Please familiarize yourself with the location of all exits. In the unlikely event of a fire, please move quickly and calmly to the nearest exit and call for help from the nearest home. Do not use any elevators. Immediately call 911 to report any fire or smoke.

AFTER CALLING 911, please call Mountain Management Group, LLC at 970-688-5193.

Tips for Better Health at High Altitude:

Vail is located at an altitude of 8,200 feet (2,500 meters) above sea level. Due to the lower levels of oxygen at this altitude, you may experience headaches, shortness of breath, fatigue, insomnia, and light-headedness. These symptoms can usually be treated with a low salt/high carbohydrate diet and increased water consumption. Always remember that the effects of altitude sickness are advanced by the consumption of alcohol and high levels of activity.

Directory of Services

Babysitting Services:

Please see the “Services” section in the back of this directory.

Bell Service and Baggage Handling:

We’ll gladly help you out with your baggage at any time throughout your stay. We can also lighten your travel load by shipping your bags back home for you! Make sure to request this service through our concierge 24 hours in advance of your departure. (There is a charge for this service)

Check-Out / Check-In:

Check-in time is 4:00 p.m., check-out time is 10:00 a.m.; late check outs can only be accommodated when purchased and/or approved 48 hours before the scheduled date of departure.

Concierge:

Mountain Management Group, LLC offers full concierge service, and will be happy to assist you with anything you need to have an incredible vacation. Our concierge is in the office from 9:00 a.m to 5:00 p.m., Monday through Friday, but can be made available anytime throughout your stay with advanced planning.

Dry Cleaning and Laundry:

Please contact the concierge during normal business hours should you have any dry cleaning needs. Please note that service is not available Saturday, Sunday or holidays. Same-day service is not guaranteed, but we will do our absolute best to get your laundry back to you as promptly as possible.

Keys / Garage Door Openers:

Each property will have 3 front door keys for guest use. At the end of your stay, please leave all 3 keys, parking passes (if applicable), and garage door openers in the home. Lost keys will be charged back to the rental guest at $45.00 per set. Lost garage door openers, proxy cards, and laminated parking passes will be billed at $195.00 per item.

Swimming Pools and Spa Services:

Our staff can book reservations at a variety of spas in the area. Please see the “Spa and Massage” section in the back of this directory. There are a handful of pools throughout the Vail area, and we would be happy to coordinate any travel or planning as needed. Dial 970-688-5193 during normal business hours for more information.

Telephone Service / Policies:

Local calls are free of charge. Calling cards are strongly suggested for all international or long-distance calls. (Guests who choose to use in-home phones for international and long distance calls will be billed at 25% above the standard rate).