Directory of Services

Airlines

American Airlines……………...800-433-7300

Delta Airlines……………………800-221-1212

JetBlue…………………………800-538-2583

Spirit Airlines……………………800-772-7117

United Airlines…………………800-864-8331

Air Conditioning

The air conditioner in your villa has been pre-set; please do not alter the settings. If the room is too cool, do not adjust the settings, turn the unit off. If you need assistance, contact the Front Desk.

Bank / ATM Service

Due to the limited amount of cash kept on the property, we are unable to provide cash checking services. The nearest bank and ATM is at Banco Popular in Red Hook, one mile away.

Beaches

There are many wonderful beaches on St. Thomas. We are lucky to have two, Sapphire Beach and Lindquist (Smith Bay Beach) just outside our doors, less than a five-minute walk away. For information on this and other beaches, ask at the Front Desk.

Check-Out / In

Check-out time is 11:00 A.M. Check-in time is 3:00 P.M. Early morning departure key drop box is located at the lobby.

Continental Breakfast Basket

We offer a complimentary continental breakfast basket upon arrival. Certain packages may or may not include our breakfast basket.

Copies

Copy service is available at the Front Desk. The charge for property guests is 25¢ per copy.

Credit Cards Accepted

We accept American Express, Visa, MasterCard and Discover.

Dress

The atmosphere in the Islands is casual. At Pavilions and Pools, we ask that you wear a beach cover-up or shirt over your bathing suit when in the public areas. For your safety, shoes or sandals should be worn outside your villa. It is culturally unacceptable to wear bathing suits without a cover-up, in town or off the beach.

Electricity

The current is 110 volts, 60 hertz, just as in the States. Power outages sometimes occur on the Island. Most last only a few minutes, although they can extend for longer periods. Please TURN OFF the air conditioners and TV until the power is restored. Call the Front Desk if there may be any medical problems affected by long-term loss of power.

Emergencies

In the event of medical, fire or any other grave emergencies please dial 911. You should also report your emergency to the hotel immediately.

Dial 340-626-8512 or 340-690-6497.

Front Desk

Front Desk hours are from 10:00 A.M. to 6:00 P.M. daily. For front desk assistance call. 340-775-6110.

Gratuities

The amount of gratuity is discretionary. We suggest $4 per housekeeping day and $2 per pool cleaning. Bar/Restaurant gratuity is usually a minimum of 15% of the total bill. Gratuities for housekeeping and pool service should be given to the Front Desk in the envelopes provided in your villa upon check out. Gratuities will be distributed, in your name, to those who serviced your villa during your stay.

Groceries

There are several markets in the area. You will find fresh fish, meat, chicken, lamb and veal, a large selection of fruits and vegetables, gourmet cooking items for any cuisine of your choice, a deli, bakery, bottled water and alcoholic beverages.

Housekeeping

Our Housekeeping service is scheduled on Mondays, Wednesdays, Fridays and Saturdays. Certain packages may or may not include these housekeeping services.

Laundry

For your convenience, we have a self-service, coin-operated laundry located off the walkway to the Caribbean Villas. Laundry supplies and quarters are available at the Front Desk.

Parking

Parking is complimentary for all registered hotel guests. Please obtain a parking pass for your rental vehicle at the Front Desk. The hotel cannot be responsible for damage to vehicles or for articles left in vehicles on the hotel property.

Pool

Your pool will be serviced daily. We have provided each villa with a skimmer net for your daily use. We want you to enjoy your pool; however, the pools are too shallow for diving! Please be careful and remember that your use of the facility is at your own risk.

Pool Towels

Fresh exchange of your pool towels is available at the Front Desk.

Red Hook

Only a mile away, you will find Ferries to St. John and the British Virgin Islands, as well as restaurants and shops.

Restaurant and Lounge

Our in-house restaurant is open daily. Please call Front Desk for hours of operation.

Security

Although we are in the land of sun, fun and sea, normal security precautions should be taken. Security is present after hours. Dial 340-626-8512 or 340-690-6497.

Don’t Forget To:

Keep all valuables in your in-room safe and keep the key with you or at the Front Desk when you are not in your room.

Lock all doors using the security bars or J-hooks provided. At night, when you are in

the room, and before you retire for the evening, it is a good idea to have the patio doors locked.

Remember – a little common sense goes a long way.

Do not admit persons to your room without first making identification. Hotel personnel will never enter your room after business hours without first calling on the telephone.

Snorkeling

The use of equipment we provide is free. There are many excellent snorkeling spots nearby, including Sapphire Beach. Contact the Front Desk for equipment and information.

Spa

Guests are welcomed to book spas with Spa to Go or any spa of choice. Special daily and weekly rates are available. Contact the Front Desk for information.

Television & Music

Please do not add any options to your TV. If special accommodations are needed, contact the Front Desk. Channels are subject to change.

CHANNEL SD HD

GSN - GAME SHOW NETWORK 19

LRW - LIFETIME REAL WOMEN 32

ESPN CLASSIC 36

ESPN U 37 537

ESPN NEWS 38 538

ESPN DESPORTES 39

TVG 45

TVG2 46

NFL NETWORK 49 549

TENNIS CHANNEL 52

CHANNEL

MAV TV 53 553

DISNEY JR 76 576

DISNEY XD 77 577

BOOMERANG 83

DISCOVERY FAMILY 98

DISCOVERY LIFE 99

SCIENCE CHANNEL 106

DESTINATION AMERICA 107

AMERICAN HEROES CHANNEL 110

OVATION 157

TV ONE 165

COOKING CHANNEL 181

TURNER CLASSIC MOVIES 253

TEMP 300

INSPIRATION 340

TELEMUNDO 370

WAPA AMERICA 372

WGN AMERICA 14

TBS 15

TNT 16

USA 17

TRU TV 18

SYFY 28

AMC 29

LIFETIME 30

LMN - LIFETIME MOVE NETWORK 31

ESPN 33

ESPN2 34

NBC SPORTS 40

THE OLYMPIC CHANNEL 41

MLB NETWORK 48 548

NBA TV 51

GOLF CHANNEL 61 561

DISNEY CHANNEL 75 575

CARTOON NETWORK 84 584

DISCOVERY CHANNEL 100

 ANIMAL PLANET 101

 HISTORY CHANNEL 104 604

CNN 130 630

HLN - HEADLINE NEWS 132

CNBC 133 633

MSNBC 135 635

FOX NEWS 137 637

FOX BUSINESS NEWS 139 639

CSPAN3 143

BBC AMERICA 145

A&E NETWORK 156 556

BRAVO 159 659

OWN 160 660

WeTV - WOMEN’S

ENTERTAINMENT 161

TLC 163

FREEFORM 164 664

REVOLT TV 168

OXYGEN 169

E! ENTERTAINMENT 174 674

ID - INVESTIGATION DISCOVERY 175

LAW & CRIME (Coming Soon) 178

FOOD NETWORK 180 680

HGTV 184 684

TRAVEL CHANNEL 186 686

HALLMARK CHANNEL 250 750

HALLMARK MOVIES & MYSTERIES 251 751

HALLMARK DRAMA 252

CBS - WSEE 2 502

TV2 4 504

CW 5 505

ABC - WENY VI 6 506

EWTN - CNN 7

ION - WSVI 8

FOX - WEON 9 509

NBC - WVGN 10 510

PBS - WTJX 12 512

THIS TV 13

THE WEATHER CHANNEL 21 521

FETV - WCVI 23

OCTV 24 524

COMMUNITY CALENDAR 25

LEGISLATIVE CHANNEL 26

GOVERNMENT CHANNEL 27

PBS DIGITAL - 1 90

PBS DIGITAL - 2 91

PBS DIGITAL - 3 CSPAN 92

CSPAN2 QVC 141

QVC PLUS HSN JEWELRY TV 142 648

SMILE OF A CHILD JUCE 148

TBN 330

THEHILLSONGCHANNEL3ABN 331

3ABN 332

HBO HBO2 334

HBO SIGNATURE 401

HBO FAMILY 402

HBO LATINO 403

HBO COMEDY 404

HBO ZONE 405

HBO HD 406

MUSIC CHANNELS: 407

HIT LIST

MAX

DANCE/EDM

INDIE 901

HIP HOP AND R&B 902

RAP 903

HIP HOP CLASSICS 904

THROWBACK JAMZ 905

R&B CLASSICS 906

R&B SOUL 907

GOSPEL 908

REGGAE 909

ROCK 910

METAL 911

ALTERNATIVE 912

ADULT ALTERNATIVE 913

ROCK HITS 914

CLASSIC ROCK 915

SOFT ROCK 916

LOVE SONGS 917

POP HITS 918

PARTY FAVORITES 919

TEEN BEATS

KIDZ ONLY

TODDLER TUNES

Y2K 920

90’S 921

80’S 922

70’S 923

SOLID GOLD OLDIES 924

POP COUNTRY 925

TODAY’S COUNTRY 926

COUNTRY HITS 927

CLASSIC COUNTRY 928

CONTEMPORARY 929

CHRISTIAN POP LATINO 930

MUSICA URBANA MEXICANA 931

TROPICALES 939

ROMANCES 940

SOUNDS OF THE SEASON 941

STAGE & SCREEN 942

SOUNDSCAPES 943

SMOOTH JAZZ 944

BLUES 945

SINGERS & SWING 946

EASY LISTENING 947

CLASSICAL MASTERPIECES 948

LIGHT CLASSICAL 949

Transportation

Taxis are readily available; call the Front Desk during office hours to arrange for taxi pick-up or you may call them directly at 340-774-7457 (V. I. Taxi), 340-774-0428 (Kelly’s Limo) or 340-775-6974 (East End Taxi)

Always note the taxi license number in case you leave anything behind. Public transportation, buses and jitneys, are inexpensive and nearby.

Rental cars can be arranged through the Front Desk during office hours.

Water

Although we are surrounded by water, St. Thomas’ only source of fresh water is rainfall and desalinization plants. Therefore, use what you need, but please, don’t waste it.

 Water Sports

There are many activities available to you at the nearby beaches and marinas. Please inquire at the Front Desk for suggestions and for special package rates.

 High-Speed Internet Access

Wireless Connection:

IOS (iPhone/iPad)

1.   Tap “Settings”.

2.   Select “Wi-Fi”.

3.   Choose the hotel’s wireless network.

4.   Open your internet browser and the hotel’s login page should load.

5.   Follow the on-screen instructions to access the internet.

MAC

1.   Click on the Airport icon near the top of the screen.

2.   Select the hotel’s wireless network.

3.   Open your internet browser and the hotel’s login page should load.

4.   Follow the on-screen instructions to access the internet.

Android

1.   Open up the settings on the device.

2.   Go to Wireless & Networks. If Wi-Fi is unchecked, tap the empty box.

3.   Click on the hotel’s wireless network.

4.   Open your internet browser and the hotel’s login page should load.

5.   Follow the on-screen instructions to access the internet.

Windows 10

1.   Click the network icon in the notification area.

2.   Connect to the hotel’s wireless network.

3.   Open your internet browser and the hotel’s login page should load.

4.   Follow the on-screen instructions to access the internet.

Windows 8

1.   Open the Charms Bar and select “Settings”.

2.   From “Settings”, select the Wireless Network Icon.

3.   Connect to the hotel’s wireless network.

4.   Open your internet browser and the hotel’s login page should load.

5.   Follow the on-screen instructions to access the internet.

Windows 7

1.   Click on the Windows Logo (Start Button) and choose “Control Panel”.

2.   Open the “Network and Sharing Center”.

3.   Click on “Connect to a Network”.

4.   Connect to the hotel’s wireless network.

5.   Open your internet browser and the hotel’s login page should load.

6.   Follow the on-screen instructions to access the internet.

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This Directory Prepared By: Regal Publications 2023
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