Meet Ava,

Helping Guests. Supporting Staff

Connecting the Stay

Transform your Regal Digital Guest Directory into an intelligent guest experience platform that provides instant answers, simplifies service requests, and connects guests with trusted local businesses.

Simple to Implement.
Easy to Manage.

No App. No Hardware. No PMS integration required.

No Guest App Required

No New Hardware

No PMS Integration Required

Use Your Existing Regal Directory

Powered by Your Hotel's Information

Regal Assistant provides property specific answers using information from two trusted sources

Regal Digital Guest Directory QR Code

Regal Digital Guest Directory

Regal Assistant

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Hotel Website

Hotel Website

Regal Assistant synchronizes with your hotel's website and Regal Digital Guest Directory Every 24 Hours.

One Assistant. Three Powerful Experiences

Ask Ava

Guests can Ask Ava about hotel amenities, hours, policies, and other property information.

Guest Services

Guests can submit maintenance and service requests directly from their phone.

Local Recommendations

Guests can Ask Ava where to eat, what to do, and where to go nearby.

Why Hotels Love Regal Assistant

Front Desk Work Flow

Front Desk Work Flow

Give Your Front Desk More Time for Guests.

Enhance the Guest Experience

Enhance the Guest Experience

Help guests find answers and request assistance while they're still on the property.

Promote Local Businesses

Promote Local Businesses

Connect guests with participating Regal advertisers at the exact moment they're ready to dine, shop and explore.

Easy to Get Started

Easy to Get Started

Simply say ‘Yes!’ No PMS integration, new hardware, or guest app is required.

Very Affordable

Very Affordable

Gain access to top of the line technology without the hefty pricetag.

Gain Valuable Guest Insights

Gain Valuable Guest Insights

See what guests are asking, identify frequently requested information, and uncover opportunities to improve guest communication.

Meet the Regal Hotel Dashboard

Actionable Insights. All in one place.

Monitor conversations, service requests, and knowledge performance so you can make smarter decisions and deliver better guest experiences.

Local Recommendations Powered by Regal

Unlike generic AI assistants that rely solely on internet rankings, Regal Assistant prioritizes participating Regal advertising partners, connecting guests with trusted local businesses at the exact moment they’re deciding where to dine, shop and explore.

Ask Ava where to eat, what to do, or where to go nearby

Regal Assistant local recommendations
Local dining Local restaurant Local dining experience
HAVE QUESTIONS?

Explore Regal Assistant

Get answers about getting started, guest experience, hotel dashboard insights, local recommendations, privacy and security, and more.

Explore Regal Assistant

Find answers to common questions about Ava and your hotel's AI experience.

General Getting Started Guest Experience Hotel Dashboard Local Recommendations Privacy & Security
✉ GENERAL

What is Regal Assistant?

Regal Assistant, powered by Ava, is an AI-powered, 24/7 guest assistant that provides answers, makes recommendations, and helps guests during their stay — all through your Digital Directory.

What is Regal Assistant? ›
How is Ava different from a basic chatbot? ›
Which hotels is Ava designed for? ›
Do you need a separate app? ›
What languages does Ava support? ›
How is Ava integrated with the Digital Directory? ›