201 74th ave N. Myrtle Beach SC 29572
843-449-7441
Dear Guest,
On behalf of the Staff and Management of Sand Dunes Resort, we would like to welcome you and to sincerely thank you for choosing us to serve your vacation needs. We value your patronage and it is very important to us that your stay will be a comfortable and enjoyable one. We take great pride in providing our guests with the utmost in professional and personalized service.
This directory is provided to familiarize you with the many services we offer as well as acquaint you with the Myrtle Beach area.
If there is anything we can do to make your visit with us more enjoyable, please feel free to ask our staff members. We hope you have a great stay and we look forward to your next visit.
Sincerely,
The Staff and Management
Guest Information
AIRLINES
Delta Airlines - 1-800-221-1212
Southwest Airlines - 1-800-435-9792
United Airlines - 1-800-864-8331
Allegiant Airlines - 1-702-505-8888
Spirit Airlines - 1-800-772-7117
ATM
Located in the lobby area of the Sand Dunes front desk.
CHANGE MACHINE
Located on the first floor of oceanfront building near the convenience store.
CONVENIENCE STORE
Located in the north end of the oceanfront building.
CHECK-OUT/CHECK-IN
Check-out Time is: 11:00 a.m.
Check-in Time is: 4:00 p.m.
CREDIT CARD INFORMATION
We accept American Express, Visa, Discover and MasterCard.
CRIB / PORTABLE PACK N PLAY
Portable Pack N Play cribs are available for a small fee through the front desk, please dial 8501 to request one for your room, supplies are limited.
EMERGENCY DIAL - 911
In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate action.
FRONT DESK - DIAL 8501
GROUP SALES & CATERING DEPT - DIAL 5266
For group rates and conference space.
GOLF DESK - DIAL 5142
ICE AND VENDING MACHINE - DIAL 8501
Ice and vending machines are located in each building, please contact the front desk for your best location.
LAUNDRY MACHINES
Coin operated laundry room is located in the oceanfront building on the first floor.
LOST AND FOUND - DIAL 8501
Please contact our front desk for assistance.
MAIL AND MESSAGES
Mail and messages received at the hotel may be collected at the Front Desk by either calling or stopping by.
PARKING
Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in the vehicles on the hotel property. Parking tags are required to be displayed by all guest vehicles.
PET POLICY
Pets are not permitted. Service dogs are permitted with papers.
OWNER SERVICES OFFICE - DIAL 5174
Our Owner Services staff is readily available to answer your questions or offer assistance.
RESTAURANTS AND LOUNGES
Our restaurants are located on the first floor of the main oceanfront building.
Beachfront Kitchen and Bar - DIAL 5151
Ava’s Pizzeria and Ice Cream - DIAL 5160
Sands Resorts Waterpark
Located between the Sand Dunes North and South building, open seasonally please contact the front desk for details.
SWIMMING POOLS
Our swimming pool hours are 9am -11pm, an adult must accompany children. No glass permitted in the pool area. Swim at your own risk, as there is no lifeguard on duty.
Indoor Pool– Located on the second for of the main oceanfront building.
Outdoor Pools – Located oceanfront of the main building, Villa II , Toer I and Tower I
TV Channels
Friendly Reminder to Our Guest
No smoking or pets allowed in the units. (There is a fine of $250)
No motorcycles, no mopeds, no trailers, no boats, no RV’s, no golf carts and no commercial vehicles allowed at the resort.
Please be careful not to damage or remove any items from the units because they are privately owned. (Charges will be made accordingly) Please notify the Front Desk Immediately should damages occur.
Please do not hang towels or clothing over the balconies.
What to Expect When Staying with Sands Resorts
Departure maid service is included in your stay. For daily maid service, please contact our front desk for prices.
Linens and towels are provided in the unit and the guest should use their washer and dryer to maintain these linens during their stay. Units without a washer and dryer may contact the front desk for exchange procedures for fresh towels during the normal business hours. Please return the soiled towels to the front desk for an exchange.
An initial supply of toiletry items is provided, it is your responsibility to maintain these throughout your stay.
Maintenance issues should be reported immediately to our front desk.
If you have any emergency issues such as a fire, please dial 911
Check Out Instructions
Check out is any time prior to 11am
Please take out all trash to the trash receptacle located on each floor. Front Desk can assist with location should you need assistance. Please do not leave trash outside the door.
If your unit has a dishwasher, please load and start your dishwasher with dirty dishes.
Return keys to the front desk. Thank you!
Any other questions, please contact the front desk.
Sand Dunes Ext 8501 • North Shore Ext 8503
Safety and Security
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
ADMITTANCE
Do not admit persons to your room without first making identification. A peephole is provided in your door for your convenience. If there is any doubt about the person’s true identity, do not open your door.
DOUBLE LOCKS
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key.
KEYS
Do safeguard your key. Be sure to leave it with the Front Desk upon departure. Do not leave it in the room or in the door. Do not give your key to others.
EMERGENCY & NON-EMERGENCY SITUATIONS
In the event of an emergency, medical or otherwise, please dial 911 for immediate action. For non-emergency situations, Sand Dunes guests staying in OD Tower 1 or Tower 2 please contact the local authority at 843-918-1382. All other Sand Dunes guests, please contact our front desk for assistance - DIAL 8503.
Fire Safety
FIRE
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Hotel Operator.
We hope these procedures will help to contribute to your comfort and well being during your stay at our Hotel.
FIRE SAFETY PROCEDURES
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits nearest your room. Be sure they are unlocked and unblocked. Then, count doors between your room and exits, so you’ll have a reference point if it is smoky. When you hear an alarm, act, don’t investigate.
If the fire is in your room, get out and close the door. Once out report the fire.
If the fire is not in your room, leave if you can. First, feel your door. If it is cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can get back in if you can’t use the exits.
If your door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
This Directory Prepared By: Regal Publications 2024
(571) 329-4264 • www.regalpub.com