Guest Information

IMPORTANT PHONE NUMBERS
Seaside Vacations Local - 843-280-2063
After hours - 843-280-2063
EMERGENCY CALLS ONLY DIAL - 911
NMB Police Department (non-emergency)
.843-280-5510
Poison Control - 800-222-1222

AIRLINES
Allegiant Airlines - 702-505-8888
Delta Airlines - 1-800-221-1212
Porter Airlines - 1-888-619-8622
Spirit Airlines - 1-800-772-7117
United Airlines - 1-800-241-6522

ACCOMMODATION SUBSTITUTIONS
Reservations are non-transferrable. Guests may not change accommodations after booking or upon arrival unless arrangements have been made with the manager. If a property owner elects to remove a property from the Vacation Property Management program, Seaside Vacations will provide comparable accommodations or offer a full refund. However, if you find something wrong, please call our office as soon as possible and we will do all we can to correct this situation.

CAPACITY OF ACCOMMODATIONS
Occupancy is limited to guest capacity as indicated in each property description. Occupancy must not exceed the sleep capacity as stated in the unit description. Exception: Infant/Toddler and prearrangements.

KEYS
Guests will receive two sets of keys at check-in unless a key code is required for the location where you are staying. Please safeguard your keys and any passes given at all times. If available, extra keys may be requested at a minimum of a $5.00 deposit. At time of check-out, the deposit for the extra keys will be returned once all keys have been returned. If you are locked out of your vacation home during business hours, please come by or contact the office for a loaner key. After hours, **there is a $75.00 fee payable by cash or check. In addition, a $25.00 fee will be charged for each lost key. Some locations require pool tags or keys which are given to you at time of check-in. Please return these items with the unit keys at time of departure.

PARKING
Most of our vacation rentals provide two parking places per unit as noted on our website in the amenities section for each condominium. Homes provide ample parking for the size of each home. Trailers, golf carts, motorcycles, and boats are not allowed in most locations please see requirements or ask a representative at the office if you have any questions concerning this matter. Parking lots are maintained by each complex and/or the Homeowners Association (HOA). Parking passes are issued in accordance with the rules and regulations set by each HOA. Seaside Vacations is not responsible for parking rules, towing or parking tickets. If you have special parking needs, please contact one of our representatives.

NOTICE TO ALL GUESTS:

AIR CONDITIONING
Do not set the thermostat lower than 70 for the air conditioner. Do not run the air conditioner while the exterior doors or windows are open. This will cause the system to freeze and not produce any cold air for several hours. The system will need to be turned off to defrost. Most thermostats are to be set on AUTO for the FAN. Please call our office in this event to allow our air conditioning specialist to service the air conditioner.

REFRIGERATORS
Many refrigerators are left open during cleaning. It can take as long as twelve (12) hours before your food will cool and the refrigerator returns to a medium temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. Do not change the settings. Please check your refrigerator upon arrival - it should be set at a medium temperature.

If the refrigerator is turned to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment while the freezer remains cold. If this should happen, please set the unit to a medium setting and allow time to defrost and stabilize.

GOLF CART
In some cases, golf carts are supplied by the owner of the rental property. Otherwise they may be rented through Graham Golf Carts at 411 Pine Ave in North Myrtle beach or call them at 843-281-9992. Please note that a signed golf cart damage waiver/agreement is required prior to check in for the use of owner supplied golf carts. Please abide by all rules and regulations set forth in that agreement by The City of North Myrtle Beach and Seaside Vacations.

Not all properties allow golf carts. Please check with a member of the Seaside Vacations Team before renting a golf cart.

AMENITIES
Seaside Vacation rentals are all privately owned and are decorated and furnished to suit each owner’s tastes and needs. Accommodations and amenities vary greatly. All properties are equipped with air conditioning, cable TV, stove/oven, microwave, and refrigerator unless otherwise noted in property description.

Please make sure that you inquire about your specific needs. Cribs, high chairs, strollers, and beach equipment may be rented. Please contact www.northstrandbeachservice.com or call them at 843-272-3259 (Unless otherwise specified in property description.) All properties feature fully stocked kitchens including flatware, dishes, cookware, utensils and glasses. Do not move or rearrange the furniture. In the event that any furniture is damaged due to being moved the renter will accept full financial responsibility. Moving furniture could result in additional charges.

Office hours are from 9:00 a.m. to 5:00 p.m. Monday through Saturday and limited hours on Sunday May 1st through October 31st. We close early on some holidays. If you have an emergency that cannot wait until business hours please call 843-280-2063 and follow instructions.

CHECK-OUT AND DEPARTURE:
We are sorry you have to leave at all, however, we must insist on a 10:00 a.m. check-out time. Please return your keys, pool passes, and gate passes by 10:00 a.m. so the property can be prepared for the next guests. Prior to departure please complete the following tasks: Remove all personal belongings. Take all trash out and put into the dumpster on the property. Clean out refrigerator of any leftovers. Load and turn on dishwasher. Take all sheets and linens and place in the bathtub, but please do not remove mattress pad or bed spread. Secure and lock all windows and doors.

If you depart early, please drop off all keys and any other items given to you at time of check in like pool tags, gate passes, etc… (anything given to you at time of check in except for parking passes). Drop them in the top of our key drop box located to the right of our building.

MAINTENANCE AND PROPERTY ACCESS
It is impossible to guarantee that all appliances, hot water heaters, etc. will be in working order 100% of the time. We do guarantee to make every effort to correct all deficiencies as soon as possible during normal business hours. Management reserves the right to perform necessary repairs during your stay. We will do our best to do so without an inconvenience to you.

OWNER’S CLOSET
Any locked closet is reserved for the storage of the property owner’s private property. These areas are not included in any rental. Unauthorized access or damage to these areas will result in a $100.00 charge to guest in addition to any damage charges.

RECEIVING MAIL
As a courtesy to our guests, Seaside Vacations will accept mail or packages for our guests. Please ensure that your name and Seaside Vacations are added to the mailing information as a reference. Mail, luggage, golf clubs and packages once received will be secured. Please come to the office to pick up your items. Please address items to: Seaside Vacations, 501 Main Street, North Myrtle Beach SC, 29582

LOST AND FOUND PERSONAL PROPERTY
Seaside Vacations and/or the property owner are not responsible for personal property left behind, stolen or damaged during your stay. If you find you have left something behind, call our office and we will try to locate the missing item(s). If the item(s) is located it will be returned to you at your expense. We make every attempt to locate guests to report items left behind. Unclaimed items will be donated to charity after 30 days. 

WINTER RENTALS
Properties may be made available to approved guests for a period of more than a week in the off season. In addition to the rental rate, the guest will also be responsible for electric and taxes if less than 90 day stay. Please contact our office for availability.

TENTATIVE RESERVATIONS
We encourage our guests to plan ahead for the following year. Owners have top booking priority, followed by the guests presently occupying the property. If a guest has not made a tentative reservation by check-out time, the property is then reserved on a first-come, first-served basis. To make a tentative reservation, visit or call the office anytime during your stay. We will hold the reservation until January 15th of that following year.

Advance reservations (for the 2023 season) are contingent upon your selected time period being made available by the property owner. Should there be a conflict with your desired dates, we will notify you immediately so you can make alternate plans. Since check-out days are extremely busy, please make your advance reservations during the week when we have more time to assist you. You are not automatically entitled to the same week next year simply because you reserved it this year; however, you DO have first choice for renting the same property for the same week next year, as long as you make advance reservations before the first Monday after your departure. No properties will be held for specific weeks based on assumptions. Advance reservations for 2023 can be made now with a $100.00 - $250.00 refundable deposit. Current rates are not applicable to next year’s reservations.

TRAVEL INSURANCE
Redsky Travel Insurance is offered at the time of booking. Although this insurance is optional, we highly recommend purchase of this coverage for your financial protection in unforeseen situations. For more information call Redsky at 1-866-889-7409 or visit them at www.trippreserver.com.  WE STRONGLY ENCOURAGE YOU TO PURCHASE THIS COVERAGE TO PROTECT YOUR VACATION INVESTMENT.

CONSTRUCTION
New construction and renovations may occur. We will always do our very best to inform our guests of any issues that may impact their vacation. Unfortunately, we cannot predict the location of all construction activity. No refunds or transfers will be made, but we will contact the contractor in an attempt to address your concerns.

Safety and Security

FIRE
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. We hope these procedures will help to contribute to your comfort and well-being during your stay.

FIRE SAFETY PROCEDURES
All buildings can have a fire. Plan what to do when you check in. You won’t have time to plan during a fire.

First, find two exits nearest your room. Be sure they are unlocked and unblocked.

Then, count doors between your condo and exits, so you’ll have a reference point if it is smoky.

When you hear an alarm, act, don’t investigate.

If the fire is in your room, get out and close the door. Once out report the fire.

If the fire is not in your condo, leave if you can. First, feel your door. If it is cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can get back in if you can’t use the exits.

If your door is hot, don’t open it. Your condo may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.

***Property For Sale/Manager EntrySeaside Vacations employees and or vendors may enter the premises at any time in the event of emergency, but will use its best efforts to give 24-hour notice for normal maintenance or sales showings. We will make every effort to schedule the showing at your convenience. However, we do allow our guests the right to decline.

HURRICANE SAFETY

Before a Hurricane
Have a hurricane plan and ensure everyone in the household knows the plan.

Know your evacuation route.

Have an emergency supplies kit prepared, to include at least: three days’ drinking water (two gallons per person per day); non-perishable food; flashlight with extra batteries; portable battery-operated radio; first-aid kit; non-electric can opener; essential medicines; cash and credit cards.

Make arrangements for pets. Pets are not allowed in official shelters.

Protect your home by covering windows with permanent shutters, plywood panels or other shielding materials. Bring in lawn furniture and other loose objects, such as garbage cans, that may become a hazard during high winds.

Install straps or additional clips to securely fasten your roof to the frame structure. This will reduce roof damage.

Be sure trees and shrubs around your home are well-trimmed. Clear loose and clogged rain gutters and downspouts.

Determine how and where to secure your boat. Fuel up and service family vehicles.

If a hurricane is likely in your area, you should:
Listen to the radio or watch TV for information.

Secure your home, close storm shutters, and secure outdoor objects or bring them indoors.

Turn off utilities if instructed to do so. Otherwise, turn the refrigerator thermostat to its coldest setting and keep its doors closed.

Turn off propane tanks.

Avoid using the phone, except for serious emergencies.

Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets.

Fill the bathtub and other large containers with water.

You should evacuate under the following conditions:
If you are directed by local authorities to do so. Be sure to follow their instructions.

If you live in a mobile home or temporary structure—such shelters are particularly hazardous during hurricanes no matter how well- fastened to the ground.

If you live in a high-rise building—hurricane winds are stronger at higher elevations.

If you live on the coast, on a floodplain, near a river, or on an inland waterway.

If you feel you are in danger.

During a Hurricane
If you are unable to evacuate, you should:

Stay indoors during the hurricane and away from windows and glass doors.

Close all interior doors-secure and brace external doors. 

Keep curtains and blinds closed. Do not be fooled if there is a lull; it could be the eye of the storm - winds will pick up again.

Take refuge in a small interior room, closet, or hallway. Lie on the floor under a table or another sturdy object.

Be alert. Tornadoes are frequently spawned during hurricanes.

After a Hurricane
Wait until an area is declared safe before reentering. Do not drive in flooded areas.

Avoid using candles or other open flames indoors. Use a flashlight to inspect damage. 

Check gas, water, electrical lines, and appliances for damage.

Avoid any loose or down power lines and report them to your power company.

Avoid drinking or preparing food with tap water until local officials have declared it safe to drink.

Disclaimer

NOTICES: GUESTS AND TENANTS:
While we make every effort to ensure the accuracy of property descriptions, we cannot be liable for changes in equipment and furnishings for individually owned properties, any misinformation, typographical errors, withdrawn properties, etc., herein contained. All persons are hereby informed that all dwellings are available on an equal opportunity basis. Rental rates and availability are subject to change without notice.

This Directory Prepared By: Regal Publications 2023
(571) 329-4264 • www.regalpub.com