Dear Guest,
On behalf of everyone here at SureStay Plus, we would like to extend a warm welcome to you! We’re grateful for your choice to stay with us and hope we can gain your support and loyalty. We pride ourselves on the quality we provide for our guests, so if there is anything we can do for you, please do not hesitate to reach out.
A directory of our hotel and local area is provided for your benefit. If you have any questions about what amenities the hotel offers or questions about any local attractions/businesses, please stop by the front desk and ask! We’d be more than happy to chat about our town and local area! If there is anything else we can do for you, let us know! We hope you have a great stay and look forward to your next visit.
Sincerely,
The SureStay Plus Staff and Management
DIRECTORY OF SERVICES
CHECK-OUT/CHECK-IN
Check-out Time is: 11:00 AM
Check-in Time is: 3:00 PM
CREDIT CARD INFORMATION
We accept American Express, Visa, Discover and MasterCard.
EMERGENCY………………DIAL 911
In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate assistance.
ICE AND VENDING MACHINES
Ice and vending machines are located on each floor towards the middle of the hallway.
LAUNDRY
Coin operated laundry room is located on the first floor just next the pool.
MAIL AND MESSAGES TOUCH
Mail and messages received at the hotel may be collected at the Front Desk by either calling or stopping by.
PARKING
Complimentary parking is available for all registered hotel guests. The hotel is not responsible for items
left in the vehicles on the hotel property.
PET POLICY
Pets are welcome for $30 per night. There is no charge for a Service Dog.
SWIMMING POOL/SPA
Our swimming pool hours are 9:00 AM to 10:00 PM, an adult must accompany children. No glass or food is permitted in the pool area.
SAFETY AND SECURITY
SAFETY AND SECURITY PROCEDURES
Your safety and the security of your personal property are of the utmost concern to those of us! We urge you to take advantage of the following suggestions:
ADMITTANCE
Do not admit persons to your room without first checking their identification. All front desk or hotel personnel have a name tag with the SureStay Plus logo on it. A peephole is provided in your door for your convenience. If there is any doubt about the person’s true identity, please contact the Front Desk.
DOUBLE LOCKS AND CHAINS
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key. As an additional precaution, please use the security latch by flipping it open.
KEYS
Do safeguard your key. Be sure to leave it with the Front Desk or leave it in the room upon departure.
FIRE
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Front Desk.
We hope these procedures will help to contribute to your comfort and well being during your stay at our Hotel.
FIRE SAFETY PROCEDURES
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits near your room. Be sure they are unlocked and unblocked.
Then, count the doors between your room and exits, so you’ll have a reference point if it is smoky. When you hear an alarm, act, don’t investigate.
If the fire is in your room, get out and close the door. Once out, report the fire.
If the fire is not in your room, leave if you can. First, feel your door. If it is cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be near the floor. Take your key so you can get back in if you can’t use the exits.
If your door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels.
Shut off fans and air conditioners. Signal at your window.
Call the Fire Department and wait to be rescued.