The Lodge at Mountaineer Square
Guest Information

CHECK IN AND CHECK OUT
Check in time is 4:00pm and check out time is 11:00am. In order to honor our check in time, we must honor our check out time. All guests are welcome to use our facilities throughout the day after check out. We will do our best to accommodate early arrivals or late departures with advance day-of notice.

FITNESS CENTER, POOL AND HOTTUB
Located on the first floor, the Fitness Center and Pool offers aerobic equipment, weights, sauna, heated outdoor swimming pool with Jacuzzi, changing rooms with showers, and lockers. The Fitness Center is open 24 hours a day (guest key required). Pool hours are 7:00am to 10:00pm. An adult must accompany children under the age of 14 for pool and hot tub use, and minors under the age of 16 are not allowed on the exercise equipment unsupervised. Towels are provided at the Fitness Center desk. The entire Pool and Fitness Center area is a smoke-free facility.

WI-FI ACCESS
Please see you key packet for Wi-Fi login information, or contact the front desk. Note usage agreements when using our Wi-Fi. If you need help setting up a ROKU, APPLETV or equivalent device, please contact the front desk. For 24 hour Customer Support call 877-530-0820.

CLIMATE CONTROL
In-room temperature is controlled by the thermostat. Note that in summer the toggle-able “Heat” option is disabled, and during winter the “Cool” option is disabled. Toggling to “Off” will still gently push ambient air into the room if the fan setting is on. Humidifiers are available for use in your unit’s closet, and can be requested from the front desk.

CONCIERGE
For help in planning your daily activities or for restaurant recommendations, please contact the front desk. You can visit Travel CB for a list of local activities, shops, and restaurants:
https://travelcrestedbutte.com

HOUSEKEEPING
Housekeeping cleaning service can be arranged at the front desk for a small fee. Please let the Front Desk know if you would like towels, amenities or trash removed from the room at any time.

MAINTENANCE
We are pleased to respond to any of your maintenance requests when it is convenient for you. Please contact the Front Desk for assistance by dialing 0 on your room phone or stopping by the front desk.

CRIB AND ROLLAWAY BED RENTALS
Limited availability. Cribs are complimentary, and roll-away beds are available for $25.00 per night. To request a crib or roll-away bed, Contact the Front Desk.

KEYS AND ID CARDS
Room keys are issued upon check in and give you access to the garage, the fitness area/pool, and your room. If you need more keys for your room, please go to the front desk. Note that they can easily be demagnetized.

MAIL AND SHIPPING SERVICES
Incoming and outgoing mail is received through the front desk. Incoming mail will be held for your arrival and may be picked up at the front desk. Please drop any outgoing mail into the USPS mailbox located in front of the Lodge at Mountaineer Square hotel. Package forwarding is also available through our official shipping partners Luggage Forward and Lugless, which can be accessed by following this link: https://app.lugless.com/book/lms/lugless-the-lodge-at-mountaineer-square.

SKI/SNOWBOARD AND BIKE STORAGE
Storing of skis, snowboards, and bikes is not permitted in guest rooms. Please leave these items in your vehicle, with the base area ski valet, or bring them to the lobby to be stored by the Front Desk. You may pick up your items stored with us during front desk operating hours, or by contacting The Grand Lodge front desk during closing hours.

GROCERY DELIVERY SERVICES
Clark’s Market, Crested Butte 970-349-6492 https://www.clarksmarket.com/

LOST & FOUND
Please call the front desk to inquire about or report lost & found items. The hotel is not responsible for items left unattended. Crested Butte Mountain Resort Lost & Found is located at the Guest Services Kiosk in the base area or by calling 970-349-2211.

SMOKING
Smoking of any kind is prohibited in all guest rooms. Smoking in a guest room will result in a $250.00 cleaning fee. There are designated smoking areas where the “smoker’s poles” are located. Please ask the front desk if you need assistance locating these areas.

SECURITY
Call 911 in case of emergency. To report any disturbances or problems, please call the Front desk by dialing 0 at any time. Resort Security can also be reached directly at 970-901-1991 between the hours of 4:00pm and 2:00am.

EMERGENCY EXIT PLAN IN CASE OF FIRE
Please note location of nearest fire exits. Use stairs in case of fire. Do not use elevators. If you detect smoke or fire, dial Operator, state room number, and explain situation. If the fire is inside your room and you cannot safely extinguish it, please evacuate the area. Close the door and activate fire alarm in the corridor. If the fire is outside your room feel the door. If door is hot do not open the door. Seal the bottom of door with a damp towel to keep out smoke. Wait for further assistance or instruction. If door is not hot look through peephole and open door cautiously. Follow emergency exit plan to nearest safe stairway. Stay low if smoke is present.

ALTITUDE AWARENESS
To ensure guest comfort, we remind you that Crested Butte Mountain Resort is 9,300 feet above sea level. If you live at lower elevations, take it easy at first. Drink plenty of water! Staying hydrated and limiting the consumption of alcohol while visiting our resort will minimize the effects of altitude sickness. Also, please be aware that exercise may cause shortness of breath. At this altitude, exposure to the sun is more intense. Please use sunscreen accordingly. Sun protection is especially important for young children and infants.

Crested Butte Mountain Resort

CREDIT POLICY
American Express, MasterCard, VISA, and Discover are all accepted throughout Crested Butte Mountain Resort. Upon check-in, we place a $1 pre-authorization hold to cards for incidentals.

LIFT ACCESS
Please visit www.skicb.com or visit our Rental and Demo Center located in the base area to purchase lift tickets or Adventure Park activities. Over the summer the Red Lady lift offers access to The Evolution Bike Park, hiking (including the hike to the Umbrella Bar at Ten Peaks), archery course, Frisbee golf 18-hole short course, and an 18-hole Frisbee golf long course. The Silver Queen lift offers pedestrian access for many hiking opportunities that include the hike to the summit of Mount Crested Butte.

ADVENTURE PARK ACTIVITIES
Visit the Adventure Park for limitless fun! Bungie jump trampolines, climbing on our rock wall, and panning for gemstones and precious minerals in our historic mining luge are all available right in the heart of the base area.

EQUIPMENT RENTALS
For equipment rentals please visit the Crested Butte Rentals and Demo center located at the heart of the base area near the ski lifts.
https://www.skicb.com/plan-your-trip/rentals/summer-equipment.aspx

TRANSPORTATION SERVICES
The free Town Shuttle runs seven days a week to several stops in Crested Butte. Additionally, a free bus runs from Gunnison to Crested Butte. Schedules vary by season. Private Transportation is also available.

Gunnison to Mount Crested Butte: http://www.gunnisonvalleyrta.com/
Crested Butte Town Shuttle: http://www.mtnexp.org/  
Late night rides are provided by Telluride Express and runs from 10:00pm to 3:00am after the town shuttle shuts down, a required $15 fee is to be given to driver 970-209-0509

GROUP PLANNING
If organizing a group of 20 people or more for the day or overnight, please contact our Group Sales Department for specially priced packages and offerings. Call 970-750-0055 or email groups@vailresorts.com.

CONFERENCE AND BANQUET SERVICES
The Grand Lodge offers approximately 5,000 square feet of event and meeting place, and the Lodge at Mountaineer Square offers and additional 9,000 square feet of premier space. Facility tours or event planning can be arranged through our Group and Catering Sales Staff by calling 970-754-0055 or groups@vailresorts.com.

ATM’s
ATM’s can be found at The Store across the street from The Grand Lodge, and within The Elevation Hotel and Spa.

The Gunnison Valley

CHAMBER OF COMMERCE/TOWN HALL
Mt. Crested Butte Town Office 970-349-6632
Crested Butte Town Hall 970-349-5338 - https://www.crestedbutte-co.gov/
Mt. CB/Crested Butte Chamber of Commerce 970-349-6438 - https://cbchamber.com/
Gunnison Chamber of Commerce 970-641-1501 - https://www.gunnisonchamber.com/

GROCERIES
The Store 970-349-0306 http://www.treasuryliquors.com/
Clark’s Market, Crested Butte 970-349-6492 https://www.clarksmarket.com/
Mountain Earth Whole foods, Crested Butte 970-349-5132 - https://www.facebook.com/mountainearthorganicgrocer

Entertainment and Activity Vendors

TENNIS
Mount Crested Butte Town Hall Courts 911 Gothic Rd, Mount Crested Butte
The Club at Crested Butte 970-349-8601 https://www.theclubatcrestedbutte.com
Crested Butte Town Courts https://crestedbutteco.myrec.com/info/default.aspx
Rental racquets and tennis balls available by the Crested Butte Town Courts. Court time may be reserved up to four days in advance.

HIKING
Not only is hiking available on Mount Crested Butte, but hundreds of miles of hikes are available throughout the Gunnison Valley. Crested Butte is the wildflower capital of Colorado, and our hikes offer something beautiful and unique as a result. https://www.alltrails.com/us/colorado/crested-butte

THEATERS
Crested Butte Center for the Arts https://crestedbuttearts.org/
Crested Butte Mountain Theatre http://www.cbmountaintheatre.org/

General Amenities

BANKING AND ATM MACHINES
Bank of the West, Crested Butte 970-349-6606 - https://www.bankofthewest.com/
Community Banks of Colorado, Crested Butte 970-349-1000 - https://www.cobnks.com/personal-banking/
Crested Butte Bank, Crested Butte 970-349-0170 - https://gunnisonbank.com/
Crested Butte Savings and Loan, Crested Butte 970-349-7207 https://www.gunnisonsl.com/
Clark’s Market, Crested Butte 970-349-6492 - https://www.clarksmarket.com/
Treasury Liquors & The Store, Crested Butte 970-349-0306 - http://www.treasuryliquors.com/
Elevation Spa, Crested Butte 970-251-3500 https://www.elevationresort.com/

BABYSITTING SERVICES
Camp CB Nursery and Babysitting Service, Mt. CB 970-349-2258 - https://www.nordicinncb.com/camp-cb
CB Babysitters, 970-648-0603 - https://www.cbbabysitters.com/

FLORISTS
Misty Mountain, Crested Butte 970-349-5249 - https://www.crestedbutteflorist.com/
Bramble & Bloom 970-251-5481 - https://www.brambleandbloomfloral.com/

PET BOARDING AND GROOMING
We recommend Oh Be Dogful Pet Ranch for pet boarding needs, “Where your dog gets to play all day while you’re away!” Pet bathing and grooming services are also available at Paws in Paradise, also located at Oh Be Dogful Pet Ranch. Located in Riverland Industrial Park just south of town, your pet can enjoy the freedom of the mountains in a large private yard and socialize each day with other dogs. 970-349-5047. www.ohbedogful.com
Pet Au Pairs 970-497-4761 https://www.petaupairs.com/

RELIGIOUS ESTABLISHMENTS
All Saints in the Mountains, Crested Butte 970-641-0429 - https://allsaintsinthemountains.org/
Oh-be-Joyful Church, Crested Butte 970-349-6237 - https://www.ohbejoyfulchurch.org/
Queen of All Saints Catholic Church, Crested Butte 970-349-0304 - https://www.crestedbuttecatholic.org/
Union Congregational Church, Crested Butte 970-349-6405 - https://www.ucccrestedbutte.org/

Medical Services

PHARMACY
Clark’s Pharmacy, Crested Butte 970-349-6492 https://www.clarksmarket.com/
City Market Food & Pharmacy, Gunnison 970-641-6379 - https://www.citymarket.com/stores/grocery/co/gunnison/gunnison/620/00419

HOSPITALS AND CLINICS
Crested Butte Medical Center 970-349-0321 https://www.gunnisonvalleyhealth.org/our-services/mountain-clinic/
Crested Butte Ski Area Clinic – Dr. Tom Moore, MD 970-349-2677 (available after hours) https://www.mooreorthopedic.com/
Gunnison Family Medical Center, Gunnison 970-641-1771 gunnisonvalleyhealth.org/locations/family-medicine-clinic/
Gunnison Valley Hospital, Gunnison 970-641-1456 https://www.gunnisonvalleyhealth.org/
Montrose Memorial Hospital, Montrose 970-249-2211 https://montrosehealth.com/

DENTISTS
Roxanne Siegrist, DDS, Crested Butte 970-349-5577 - https://www.integrativedentistrycolorado.com/
Crested Butte Family Dental, Crested Butte 970-349-5880 - https://crestedbuttedentist.com/

Travel Information

TRANSPORTATION SERVICE
The free Town Shuttle runs seven days a week to several stops in Crested Butte. Additionally, a free bus runs from Gunnison to Crested Butte. Schedules vary by season. Private Transportation is also available.
Gunnison to Mount Crested Butte: http://www.gunnisonvalleyrta.com/
Crested Butte Town Shuttle: http://www.mtnexp.org/
Late night rides are provided by Telluride Express and runs from 10:00pm to 3:00am after the town shuttle shuts down, a required $15 fee is to be given to driver 970-209-0509

SHUTTLE SERVICES/AIRPORT SHUTTLES
Telluride Express 970-641-5074 - https://letsride.co/locations/telluride
Dolly’s Mountain Shuttle 970-349-2620 - https://www.crestedbutteshuttle.com
Rocky Rides 800-252-1854 - https://www.rockyrides.com/airport-transportation

AIRPORT
Gunnison/Crested Butte Regional Airport 970-641-2304 - http://www.flygunnisonairport.com/

CAR RENTALS
Avis 970-641-0263 - https://www.avis.com/en/locations/us/co/gunnison/guc
Hertz 970-641-2881 - https://www.hertz.com/p/car-rental/united-states/colorado/gunnison

WEATHER AND ROAD CONDITIONS
For the latest weather and road condition information, please contact the Front Desk. Additionally, you can dial the statewide road condition hotline at 977-315-7623 or log on to www.cotrip.org. Winter weather conditions are most prevalent from mid-October to late-April. However, snow conditions have been known to occur as early as September and as late as June. Some roads in Colorado are only open seasonally, such as Cottonwood Pass and sections of Kebler Pass.

GARAGES, ROADSIDE SERVICE AND CAR REPAIR
Skyhigh Offroad, Skyland 970-349-0544 - http://www.skyhighoffroad.com/contact-skyhigh-offroad-crested-butte/
Crested Butte Auto Repair 970-349-5251 - http://www.crestedbutteautorepair.com/
AAA Emergency Road Service 800-625-3601
CB Towing and Recovery 970-349-0292 crestedbuttetowing.com