Dear Guests,

On behalf of the staff at VACAY North Tahoe, we would like to welcome you and to thank you for choosing us to serve your lodging needs. We value your patronage and it is very important to us that your stay will be a comfortable and enjoyable one. We take great pride in providing our guests with the utmost in professional and personalized service.

This directory is provided to acquaint you with the North Lake Tahoe area.

If there is anything we can do to make your visit with us more enjoyable, please feel free to call us at 800-662-3433.

We hope you have a great stay and we look forward to your next visit.

Sincerely, Sheri & Kristi
VACAY North Tahoe 530-546-9009

Guest Information

We kindly request that you do not interchange dishes, pots and pans, towels, furniture, etc. between homes. Each home is individually owned and has its own inventory, you will be charged for any missing or moved items.

We also ask that you avoid rearranging the furniture and using the bath towels for the beach or pool.

Upon departure, please:

1)     Place all dishes in the dishwasher and start the cycle.

2)     Place trash in the bear boxes or nearby dumpster.

3)     Leave the thermostat set at 55 degrees and auto/ on, NOT OFF.

4)     Turn off all electrical appliances.

5)     Remember to do a final sweep for all of your personal belongings including your plug-in chargers.

6)     Please make sure all doors and windows are closed and locked.

Should you need anything throughout your stay, please do not e-mail us for emergency needs. We may not see them after hours. 

AIRLINES
American Airlines - 1-800-433-7300
Delta Airlines - 1-800-221-1212
Southwest Airlines - 1-800-435-9792
United Airlines - -800-864-8331

CHECK-OUT/CHECK-IN
Check-out time is: 11:00 a.m. Check-in time is: 4:00 p.m.

EMERGENCY - DIAL 911
In the event of an emergency, medical or otherwise, please call 911.

If there is an emergency with your property, please call 800-662-3433.

PET POLICY
We have some pet-friendly properties, please call VACAY North Tahoe at 800-662-3433 if you are interested in bringing your pet along on your next vacation.

NORTHSTAR PROPERTIES ONLY
Northstar Shuttle Service - 530-562-2257
Northstar Recreation Center - 530-562-0320
Northstar Security - 530-562-2259

There is a $5 per person/per day charge.

Swimming pool hours are 9:00 a.m. to 7:30 p.m. Lap pool hours are 8:00 a.m. to 10:00 p.m (high season).

Game room and spa hours are 8:00 a.m to 9:00 p.m. Children must be accompanied by an adult.

No glass permitted in pool area. Please DO NOT take towels from the property. You can rent towels at the Recreation Center 530-562-0320

Exercise room is fully equipped for your fitness needs. Equipment includes Treadmills, Ellipitcals, Stepper, Stationary Bikes and both free weights and weight machines. Showers and lockers are available.

TELEVISION CHANNELS - Charter Cable

TRANSPORTATION
Northstar Properties call for shuttle
530-562-2257
North Lake Tahoe Express, airport shuttle
866-216-5222
TART (local public bus system) - 530-550-1212
North Lake Tahoe Taxi - 530-386-5559
Fast Taxi - 530-583-6699
Tahoe Independent Taxi Group
530-546-8687

Important Phone Numbers

EMERGENCY - 911
Emergency Care - 833-4100 or 832-3810
Fire / Ambulance - 831-0351
Highway Patrol
Carson City - 687-5300
Reno - 688-2500
Sheriff - 832-4110

OTHER NUMBERS TO KNOW
Movie Theaters
(Incline Village, Kings Beach, Tahoe City, Truckee) 530-546-5951

ROAD CONDITIONS
In Nevada
877-687-6237 or www.NVroads.com
From California Only
800-427-7623 or www.caltrans.com
In Nevada and For California Only
916-445-7623 (Touch Tone)
916-445-1534 (Loop Recording)

Lake Tahoe Hotline - 793-1300

Visitors and Convention Bureau - 832-1606

Fire Safety Information

UPON ARRIVAL
Upon arrival to your rental property, you should familiarize yourself with the layout of the home so that you can plan to evacuate safely in an emergency. Your ability to get out safely depends on your advance planning. Take a few minutes to become familiar with the home and its surroundings, including the route from the bedrooms to the exits.

When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.

Everyone in the home must understand how to escape. Please be sure to instruct any children how to evacuate safely. Decide who will be responsible to assist children or those who may have limited mobility.

FIRE
If you notice a fire, please evacuate immediately. Then call 911 to report the fire. Do not attempt to put out a fire unless the fire is small, you have the knowledge and skill, and you have the proper equipment. If your initial attempts fail to extinguish the fire, evacuate immediately.

EVACUATION PROCEDURES
In the event that you must evacuate the building for fire or other emergency, remember: stay calm.

Evacuate immediately if you hear a smoke detector alarm.

A closed door may slow the spread of smoke, heat and fire. Before leaving a room with a closed door, check the door with your hand.

•  If the door is hot, do not open the door. Place a wet towel at the base of the door to prevent smoke from entering the room. Call 911 to report your location in the home.

•   If the door is not hot, slowly open the door while staying low.

As you progress toward the exit, stay low by crouching or crawling on the floor.

Once you’re out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

This Directory Prepared By: Regal Publications 2023
(571) 329-4264 • www.regalpub.com